PRIVACY POLICY
Privacy Policy
Last updated:
Scope
This Privacy Policy explains how Smart CRM Solutions (“we”, “us”) collects, uses, and protects information when you visit https://crm.semarangzoo.com.
Information We Collect
- Contact data (e.g., name, email) when you submit forms
- Usage data and device identifiers for analytics and security
- Cookies for session management, personalization, and advertising
How We Use Information
- Operate and secure our website and services
- Provide editorial content, newsletters, and support
- Analyze traffic to improve UX, SEO, and ad performance
- Compliance with legal obligations
Advertising & Analytics
We may use third-party tools (e.g., Google Analytics, Google AdSense). These partners may set cookies or similar technologies to measure performance and deliver relevant ads.
Data Sharing
We do not sell personal data. We share limited data with service providers under contractual safeguards (confidentiality, security, restricted processing).
Your Rights
Subject to applicable law, you may request access, correction, deletion, or objection to processing by emailing privacy@smartcrm-global.com.
International Transfers
Data may be processed in countries outside your jurisdiction. We implement appropriate safeguards where required.
Retention
We retain data only as long as necessary for the purposes stated above or as required by law.
Contact
Questions about privacy? Email privacy@smartcrm-global.com.